Terms of Service

Welcome to Static Spark. These Terms of Service (“Terms”) govern your use of the Static Spark web application, website, and related services (collectively, the “Services”), operated by Static Spark LLC (“Static Spark”, “we”, “us”, or “our”).

By accessing or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. About Static Spark

Static Spark is a web application that helps businesses and agencies monitor marketing and analytics data— including Meta (Facebook) pixel quality metrics, Google Analytics 4 (GA4) property data, Elevar event feeds, and related alerts— in one dashboard.

The Services are available at https://app.staticspark.com and may be offered on a limited or invitation-only basis during beta periods. We may update, modify, or discontinue features of the Services from time to time.

2. Using the Service

You agree to use the Services only for lawful purposes and in a way that does not harm the platform, other users, or third parties.

You may not:

• Use the Services for illegal activities or in violation of applicable laws or regulations.
• Attempt to access systems, accounts, or data you do not have permission to access.
• Interfere with or disrupt the operation, security, or integrity of the Services.
• Reverse engineer, scrape, or misuse the Services except as permitted by law.
• Use the Services to distribute spam, malware, or harmful content.
• Misrepresent your identity or affiliation when using the Services.

3. Accounts

To use certain features, you must create an account or sign in through an authorized method (such as email and password or Sign in with Google). Access may be limited during closed beta or by organization administrators.

You are responsible for:

• Maintaining the security of your account credentials.
• All activity that occurs under your account.
• Keeping your login information confidential.
• Ensuring that information you provide is accurate and up to date.

If you believe your account has been compromised, contact us immediately at support@staticspark.com.

4. Organizations and Access

Static Spark supports multi-user organizations. Organization administrators may invite or manage users, configure channels and clients, and control access within their organization. You are responsible for how your organization uses the Services and for ensuring that users you authorize comply with these Terms.

5. Third-Party Integrations

The Services may connect with third-party platforms such as Google Analytics, Meta (Facebook), and Elevar. By connecting an integration, you authorize Static Spark to access data from those platforms as necessary to provide the Services, according to the permissions you approve.

You acknowledge that:

• You must have the right to connect each third-party account, property, pixel, or data source.
• Third-party platforms control their own APIs, terms, and availability; Static Spark is not responsible for outages, API changes, or data accuracy from those providers.
• You may revoke access at any time through Static Spark settings and through the third party’s account permissions (for example, your Google Account permissions page).
• Metrics, alerts, and dashboards depend on data supplied by third parties and may not be complete, real-time, or error-free.

6. Fees and Payments

Some features of Static Spark may be offered free of charge during beta periods. We may introduce paid plans or additional features in the future. If we do, we will provide applicable pricing and payment terms before you are charged. Payment processing, if offered, may be handled by third-party providers; Static Spark is not responsible for payment disputes between you and your payment provider.

7. Availability of the Service

We strive to keep Static Spark available and reliable, but we do not guarantee uninterrupted or error-free operation. The Services may experience downtime for maintenance, updates, security measures, or unforeseen issues. We may suspend access temporarily when necessary to protect the Services or our users.

8. Termination

Static Spark may suspend or terminate your access to the Services if you violate these Terms, misuse the Services, or if we are required to do so by law. You may stop using the Services at any time. Provisions that by their nature should survive termination (including limitations of liability and dispute-related terms) will survive.

9. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will meet your requirements or that analytics, alerts, or synced data will be accurate or sufficient for your business decisions.

10. Limitation of Liability

To the fullest extent permitted by law, Static Spark LLC and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Services. Our total liability for any claim arising from these Terms or the Services will not exceed the greater of (a) the amount you paid us for the Services in the twelve months before the claim, or (b) one hundred U.S. dollars (USD $100).

11. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect information. By using the Services, you acknowledge that you have read our Privacy Policy.

12. Changes to These Terms

Static Spark may update these Terms from time to time. We will post the updated Terms on this page and revise the effective date above. Material changes may also be communicated through the Services or by email. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

13. Contact

If you have questions about these Terms, please contact:

Static Spark LLC
Email: support@staticspark.com
Web: https://app.staticspark.com